FAQ

Frequently Asked Questions

What are photo magnets?

Photo magnets are custom magnets printed with your personal photos — perfect for decorating your fridge, bomb shelter, office, or gifting to loved ones!

How do I place an order?

It's easy! Simply choose the number of photos, upload your images, complete payment, and we'll deliver your magnets right to your door.

What photo formats do you accept?

We accept JPG, PNG, and HEIC formats. For best results, please upload high-resolution images.

What kind of photos should I upload?

Any photo works! Family portraits, travel memories, pet photos, or artwork — choose images that bring you joy. For the best print quality, use clear, well-lit photos with good contrast.

How long does delivery take?

Delivery typically takes 3-5 business days.

Can I order different sizes?

Currently, we offer one size. However, we're working on launching additional size options, so do check back soon for updates!

What if I'm not satisfied with my order?

Your satisfaction is our priority. Please contact us within 7 days of receiving your order.

Do you offer bulk or wholesale orders?

Yes, we'd love to help with larger orders. Please reach out to us directly for bulk pricing and customization options.

Can I reorder the same design?

Absolutely! Once you've placed an order, you can easily reorder with the same photos or whenever you'd like.

What's the magnet strength like?

Our magnets are strong enough to securely hold papers and lightweight items on metal surfaces like fridges and filing cabinets.

Privacy & Photo Storage

Your privacy is important to us. All uploaded photos are automatically removed from our servers after 7 days to protect your personal data.